SECURITY
How to enable 2FA?
In order to enable two-factor authentication, you have to go to My Profile — Personal. Next, tick the “Turn 2FA on” field and download the Google Authenticator app from the App Store or Google Play. After that, you should scan barcode you see (or enter Authentication Key manually) and enter the verification code. It is highly recommended to save the page with barcode and keep it securely to be able to restore an access to your profile in case of losing your device.
My account was hacked. What should I do?
Write a letter to the administrator at admin@minoritywins.com and inform them that your account has been hacked, so that the administrator can take measures to protect your account.
GAMEPLAY
What if there is a draw between several pictures?
If there are several pictures that were selected by the minimum amount of players, then all players who voted for these pictures become the winners of the game.
Why couldn’t I cancel my selection?
Within the first 25 seconds after selection (or 26 seconds, depending on the game type), the player can change his/her choice or cancel it, having refused to participate in the game. Once 25 seconds (or 26 seconds) have passed, the player may still change their choice but can no longer abandon the game.
Can I play several games at once?
Yes, you can play multiple games at the same time as long as you have enough resources to participate in them.
How can I get Statistics?
A player can get the statistics of different types as a bonus, purchase it using mana, win it in the tournament, or receive it as a gift.
BONUSES
What types of bonuses do you offer?
The bonuses include a bonus for the daily first login, daily bonuses, holiday bonuses, bonuses for making various target actions, and more.
How can I win back the bonus?
Bonuses do not need to be won back; they are available for use and transfer once they are received.
SERIES
When will I get the prize if I take one of the prize-winning places in the Augur Series?
Upon completion of the tournament, the prizes are awarded to the winners almost instantly.
How can I participate in the Augur Series?
You must have a ticket to the Augur Series in order to participate in the tournament (marked with the corresponding signs).
Can I purchase several tickets for the Augur Series?
No, you cannot. Tournament tickets are not stackable with each other, so if you already have a ticket, all subsequent tickets received by you (for example, as a bonus) will be displayed as one ticket.
I played the game, but the result was not scored up. Why?
Throughout the entirety of the tournament, all games in which mana is selected as a resource, and which meet the tournament conditions, are recorded to your name in the Augur Series tournament table. Therefore, if the game was not added there you should check the tournament conditions (restrictions by game type and option or your level) and the resource (mana/energy) chosen by you again.
GRAIL
How can I take part in the Minority Grail Game?
Any player who has a Grail ticket can participate in the Grail Game. A ticket to the Grail is received by the player who has fulfilled certain conditions for a particular mode (played a certain number of games in a certain mode for the period between the end of the previous Grail Game to the onset of a new Grail Game). In addition, a ticket to the Grail Game can be obtained as a bonus or as a gift for performing various actions, including the ones posted in our communities and social networks.
Why can’t I take part in any particular mode of the Grail Game?
There are different requirements for getting tickets to the Grail Game (please see the table in “Rules”). But if the player fulfills the condition for participation in the Grail draw in any mode, the Player has the right to participate (receives a ticket) in all the draws of the lower type and option.
CUSTOMER SERVICE
How long does it take for the administrator to respond to a letter?
We do our best to answer all questions received by the administrator as soon as possible. Through the administration contact window, depending on the workload, the response can typically take up to 10 minutes.
How can I appeal a decision of the chat moderator?
You can use the contact window to inform the administrator of a potentially unfair decision made by the chat moderator. The administrator contact window is available even to those users who have been blocked in the chat. You can also send an email describing your problem to admin@minoritywins.com.

SECURITY

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How to enable 2FA?
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In order to enable two-factor authentication, you have to go to My Profile — Personal. Next, tick the “Turn 2FA on” field and download the Google Authenticator app from the App Store or Google Play. After that, you should scan barcode you see (or enter Authentication Key manually) and enter the verification code. It is highly recommended to save the page with barcode and keep it securely to be able to restore an access to your profile in case of losing your device.

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My account was hacked. What should I do?
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Write a letter to the administrator at admin@minoritywins.com and inform them that your account has been hacked, so that the administrator can take measures to protect your account.

GAMEPLAY

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What if there is a draw between several pictures?
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If there are several pictures that were selected by the minimum amount of players, then all players who voted for these pictures become the winners of the game.

star
Why couldn’t I cancel my selection?
arrow

Within the first 25 seconds after selection (or 26 seconds, depending on the game type), the player can change his/her choice or cancel it, having refused to participate in the game. Once 25 seconds (or 26 seconds) have passed, the player may still change their choice but can no longer abandon the game.

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Can I play several games at once?
arrow

Yes, you can play multiple games at the same time as long as you have enough resources to participate in them.

star
How can I get Statistics?
arrow

A player can get the statistics of different types as a bonus, purchase it using mana, win it in the tournament, or receive it as a gift.

BONUSES

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What types of bonuses do you offer?
arrow

The bonuses include a bonus for the daily first login, daily bonuses, holiday bonuses, bonuses for making various target actions, and more.

star
How can I win back the bonus?
arrow

Bonuses do not need to be won back; they are available for use and transfer once they are received.

SERIES

star
When will I get the prize if I take one of the prize-winning places in the Augur Series?
arrow

Upon completion of the tournament, the prizes are awarded to the winners almost instantly.

star
How can I participate in the Augur Series?
arrow

You must have a ticket to the Augur Series in order to participate in the tournament (marked with the corresponding signs).

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Can I purchase several tickets for the Augur Series?
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No, you cannot. Tournament tickets are not stackable with each other, so if you already have a ticket, all subsequent tickets received by you (for example, as a bonus) will be displayed as one ticket.

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I played the game, but the result was not scored up. Why?
arrow

Throughout the entirety of the tournament, all games in which mana is selected as a resource, and which meet the tournament conditions, are recorded to your name in the Augur Series tournament table. Therefore, if the game was not added there you should check the tournament conditions (restrictions by game type and option or your level) and the resource (mana/energy) chosen by you again.

GRAIL

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How can I take part in the Minority Grail Game?
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Any player who has a Grail ticket can participate in the Grail Game. A ticket to the Grail is received by the player who has fulfilled certain conditions for a particular mode (played a certain number of games in a certain mode for the period between the end of the previous Grail Game to the onset of a new Grail Game). In addition, a ticket to the Grail Game can be obtained as a bonus or as a gift for performing various actions, including the ones posted in our communities and social networks.

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Why can’t I take part in any particular mode of the Grail Game?
arrow

There are different requirements for getting tickets to the Grail Game (please see the table in “Rules”). But if the player fulfills the condition for participation in the Grail draw in any mode, the Player has the right to participate (receives a ticket) in all the draws of the lower type and option.

CUSTOMER SERVICE

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How long does it take for the administrator to respond to a letter?
arrow

We do our best to answer all questions received by the administrator as soon as possible. Through the administration contact window, depending on the workload, the response can typically take up to 10 minutes.

star
How can I appeal a decision of the chat moderator?
arrow

You can use the contact window to inform the administrator of a potentially unfair decision made by the chat moderator. The administrator contact window is available even to those users who have been blocked in the chat. You can also send an email describing your problem to admin@minoritywins.com.